This module deals with the ability to adopt behaviour to help enhance the image of the profession. We will be looking at the behaviour of a driver and its impact on his/her organisations image; the importance of the service provided by the driver; the varied roles of the driver, and the people with whom the driver deals with in the course of his/her work.
CPC module 4 is for The Role of the Professional Driver in the Transport Industries.
Upon successful completion of the day long course candidates will be awarded a Drivers Certificate of Professional Competence.
Driver CPC is a Certificate in Professional Competence for professional bus and truck drivers. Its purpose is to set and maintain high standards of safety and driving among drivers of trucks and buses across Europe.
Who Driver CPC affects?
Driver CPC affects all bus and truck drivers who hold a relevant full licence from the 10th of September 2008 and the 10th of September 2009 respectively. If you drive a bus professionally (i.e. drive and get paid for it) you will need to undertake Driver CPC training. This applies to all professional bus drivers whether they are full time or part time and whether they drive on public or private roads.
Drivers must complete 1 module per year in order to drive professionally.
(it is not necessary to complete more than 1 module per year)
Ability to adopt behavior to help enhance the image of the profession.
Behavior of the driver and company image: importance for the company of the standard of service provided by the driver, the roles of the driver, people with whom the driver will be dealing, vehicle maintenance, work organisation, commercial and financial effects of a dispute.
On completion of this module you will be able to:
Describe how his/her behavior, quality of work and vehicle maintenance taken together reflects the image of the company and that the driver is an ambassador of the company.
Identify work-situations or other situations that may cause stress.
Describe how to deal with those situations mentally.
Describe which costs are directly influenced by the way the work is planned.
Describe how to deal with different people, such as enforcement officers, staff of (un) loading sites.
Describe how to show respect to people with a different cultural background.
Describe the knowledge of the consequences of disputes for haulage companies, both personal as well as material for haulage companies.
To know the social environment of road transport and the rules governing it.
Maximum working periods specific to the transport industry; principles, application and consequences of Regulations (EEC) No 3820/85 and (EEC) No 3821/85; penalties for failure to use, improper use or tampering with the tachograph; knowledge of social environment of road transport; rights and duties of drivers as regards initial qualification and periodic training.
At the end of this training the trainee driver will understand:
Social-legal environment of road transport
Equal conditions of competition
Regulations regarding age and qualification
International and national regulations governing working periods, break and rest periods
National regulations governing the working periods
Function and construction of analogue and digital tachograph
Data sheet (tachograph chart) and digital tachograph driver cards
Handling of the analogue and digital tachographs
Obligations of the driver based on the international and national regulations
Obligations of the transport operator based on the international and national regulations
Control, inspection-control authorities, penalties, penalty procedure. Behaviour of the driver in the checking procedure
Role of the driver in the checking position.
On successful completion of the course, delegates will receive a ASL Certificate of attendance. Their details will also be uploaded to the Road Safety Authority Driver CPC register.
As per RSA Regulations drivers must 35 hours of periodic training over the next five years. Training is on a one-day-per-year basis.